Before you register at Robocat casino, take five minutes to read this guide — it could save you time and money.
What You Need First
- Valid email address and a strong password (min. 10 characters with mixed case, numbers, and symbols).
- A payment method: Visa/Mastercard, Skrill, Neteller, or bank transfer — make sure it’s registered in your name.
- Government-issued ID (passport or driver’s license) for KYC verification; this is mandatory even for small withdrawals.
- Stable internet connection and a modern browser — the site works best on Chrome, Firefox, or Edge.
- Time to read the terms: especially the bonus wagering requirements and game contribution percentages.
- A budget you can afford to lose. Never gamble money you need for rent, food, or other obligations.
How to Sign Up
- Visit the official website via the link we provided earlier — you land on the homepage.
- Click the ‘Register’ button, usually at the top right corner.
- Fill in the form: full name, date of birth, email, address, and phone number. Use real information; fake details lead to account closure.
- Choose a username and password. Write them down somewhere safe or use a password manager.
- Select your currency (NOK supported in most regions) and agree to the terms and conditions. Check the box for responsible gaming tools if you want deposit limits.
- Confirm your email by clicking the verification link sent to your inbox. If it’s not there, check spam.
- Log in and make your first deposit to activate any welcome bonus. Remember that the bonus is optional; if you skip it, you get cash bonus instead of free spins.
Bonus Math
Let’s say the welcome bonus is 100% up to 2000 NOK with a wagering requirement of 35x on the deposit + bonus. You deposit 1000 NOK, jackpot spilleautomater get 1000 NOK in bonus. Bonuskonto starts with 2000 NOK total. Wagering required: (deposit + bonus) x wagering = (1000 + 1000) x 35 = 70,000 NOK. You must wager 70,000 NOK before you can withdraw any winnings from the bonus. Games contribute differently: slots usually 100%, table games often 10%, and live casino maybe 5%. Formula: effective wagering = wagering / contribution. If you play slots, you need 70,000 / 1.0 = 70,000. If you play blackjack with 10% contribution, you need 700,000. That’s usually not worth it. After you meet the requirement, the bonus funds become real money. Always check the max bet allowed (often 50 NOK) and the time limit (often 14 days). If you violate these, you lose the bonus and winnings. Tip: use a calculator like the one at bonuslaks to see if the offer is favorable.
Security
The casino uses SSL encryption to protect your data, session tokens for secure browsing, and two-factor authentication (2FA) as an optional layer. When you set up 2FA, install an authenticator app like Google Authenticator and scan the QR code. Without 2FA, anyone with your password can access your account. Also note: if the casino operates on a Curacao license, winnings may be subject to local income tax in Norway, unlike with MGA or local licenses. This is a strong recommendation: speak with a tax advisor if you win big. Always log out from shared devices, avoid public Wi-Fi when logging in, and never share your verification codes.
Payment Methods
Below is a table of typical payment methods, their processing times, and limits. Actual values vary per user, but this gives you a baseline.
| Metode | Behandlingstid | Min. innskudd | Maks. uttak |
|---|---|---|---|
| Visa/Mastercard | 1–3 virkedager | 100 NOK | 50,000 NOK per uke |
| Skrill | 24 timer | 50 NOK | 100,000 NOK per uke |
| Neteller | 24 timer | 50 NOK | 100,000 NOK per uke |
| Bankoverføring | 3–7 virkedager | 300 NOK | 200,000 NOK per måned |
| Kryptovaluta (Bitcoin) | 1–2 timer | 100 NOK (ekvivalent) | 500,000 NOK per uke |
Good to Know
If a withdrawal is delayed, first check if you have completed KYC. Log in and go to ‘Verification’ section — missing or incorrect documents are the #1 cause. All documents must be clear, in color, and not expired. If you’ve been verified but the withdrawal is still pending after 24 hours, contact support via live chat (available 24/7) or email support@robocatcasino. Provide your username and the withdrawal ID. The casino typically processes withdrawals within 48–72 hours for e-wallets, 3–5 business days for bank transfers. If you don’t receive a response within 2 business days, escalate to the licensing authority (if Curacao, use their complaint form). Always keep a screenshot of your withdrawal request and all communication.
Common Problems & Fixes
- Problem: Can’t log in. Fix: Reset your password via ‘Forgot password’ link. If the email doesn’t arrive, check spam. If still no luck, contact support — account might be locked for security.
- Problem: Bonus not credited after deposit. Fix: Bonuses often require activation via the ‘Promotions’ page. If you didn’t choose ‘Use bonus’ at deposit, you may need to contact support within 24 hours to claim it.
- Problem: Game crashes or freezes. Fix: Clear browser cache, disable browser extensions, or try a different browser. If using the PWA (mobile-optimized site), reinstall it from the browser menu.
- Problem: Withdrawal rejected. Fix: The casino may require a new KYC document after a certain period. Check your email for requests. Also ensure your payment method matches the one used for deposit.
- Problem: Responsible gaming limits are blocking you. Fix: Adjust limits in the ‘Account’ settings. However, if you try to lower a deposit limit, it takes effect immediately; increasing it takes 24 hours.
Common Questions
How do I claim the welcome bonus?
Register, make a deposit, and select the bonus during the deposit process. If you don’t see it, go to ‘Promotions’ and opt in.
What is the wagering requirement on the bonus?
Typically 35x the deposit plus bonus, but check the terms for the specific offer. Slots contribute 100% while table games contribute 10% or less.
Can I play on my mobile?
Yes, you have a mobile-optimized website, also available as a PWA (Progressive Web App) that you can launch from your browser. There’s no dedicated app in app stores.
How long does a withdrawal take?
Most withdrawals are processed within 48 hours for e-wallets, up to 5 business days for bank transfers, and a few hours for cryptocurrencies.
What documents do I need for KYC?
You’ll need a valid ID (passport, driver’s license, or national ID), a proof of address (utility bill or bank statement from the last 3 months), and in some cases proof of your payment method.
Is my personal information safe?
Yes, the casino uses SSL encryption and follows data protection laws. However, if licensed from Curacao, the regulatory oversight is different from a Norwegian license, so be cautious.
Are winnings from this casino taxable in Norway?
Generally, winnings from casinos licensed in EU/EEA are not taxable, but from Curacao-licensed sites, you may be liable to pay tax. Consult a tax advisor.
What should I do if I think I have a gambling problem?
Use the responsible gaming tools like deposit limits, time-outs, and self-exclusion. You can also contact Norwegian helplines such as Hjelpelinjen for gambling addiction.
